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For Your Reference

Update：2025/5/29

Plaza of Multicultural Exchange Sakai

TEL: 072-228-7499

Email: kokusai@city.sakai.lg.jp

Address: 2-1 Minamikawara-machi, Sakai-ku (5F Sakai City General Welfare Hall).

Opening Hours: Sunday to Friday 9:00-17:30 (closed on public holidays and New Year’s break 29 December to 3 January).

General Consultations for Foreign Residents

Please drop by in person or call during these hours if you have any queries regarding daily life.

Mon to Fri 10:00-12:00 & 13:00-16:00.

Japanese, English, Chinese, Korean, Vietnamese, Portuguese, Spanish, and Thai.

*Tagalog, Indonesian and Nepali is only available for in person consultations.

*Languages other than Japanese/English will be conducted through a 3-way call or through the use of translation devices and interpreting services.

Free Confidential Consultation
June 18th (Wed) & July 16th (Wed) 14:00-17:00 Three slots available (reservations required). Those that require an interpreter must apply at least 10 days before the date of the consultation.

Volunteer Interpreter Service
Those who need interpretation can apply for a volunteer interpreter using the form available for download from the QR code. Please make sure to hand it in via post, fax or email at least 10 days in advance.

やさしい日本語 Facebook Page
POME Sakai has started a Facebook page which posts about emergencies, disaster warnings, upcoming events, etc., in Easy Japanese. This is a great resource for those who want to attain information in Japanese.

Free Online Consultations for Foreign Residents
Labour: July 4th (Fri) 13:30-16:30
Immigration: July 11th (Fri) 13:30-16:30
Daily life: July 18th (Fri) 13:30-16:30
Law: July 25th (Fri) 18:00-20:00

Emergency Numbers

110: Police
119: Fire or medical emergency (available in English, Chinese, Korean, Spanish, Portuguese and Vietnamese)
When you call 119, the operator can set up a three or four-way call with an interpreter/s. It can take up to 10 seconds to connect, during which the caller should wait on the line and not hang up. For sudden injuries or illnesses, there is a national 'Ambulance Use Guide'. It is available in multiple languages, so click here to access it.

Storing Water and Toilets in Case of Disaster

It is said that a person needs about 3 liters of water per day. Immediately after a major disaster, water supply will be cut off. Prepare three days' worth of drinking water to be ready for a disaster. From the fourth day after a disaster occurs, you will be able to receive water at evacuation centers. Prepare portable toilets for times when your home toilet cannot be used.

Sakai City “Suirin すいりん” App for Waterworks

Download the official Sakai City Waterworks and Sewage Bureau app for these convenient features!

● Get notices about checkups and view up to 2 years of past water usage and bills.

● Get digital bills delivered through the app and pay using PayPay or at a convenience store.

● Get confirmations of automatic withdrawal payments.

● Apply for temporary stop and start of water services.

● Pay bills with your credit card (registration required).
For more details visit the Waterworks and Sewage Bureau website and click here for Android users and here for iPhone users to download the app (Japanese only).

Parking Ban-Zones for Bicycles & Minibikes

Abandoned bicycles (including minibikes) obstruct the safe passage of pedestrians and the entry of emergency vehicles. The areas around 27 stations in Sakai City (within approximately 300 meters of railway stations, excluding the Hankai line) are designated as a parking ban zone for bicycles. Bicycles and minibikes left in the zone will be removed, and a removal and storage fee will be required for their return. Please park your bicycles and minibikes in designated parking areas.

No smoking or littering on the street

The area in front of Sakaihigashi station, the public road on the south side, the squares in front of Sakai station (west and east), Oshoji street, and the area around the city hall are designated as non-smoking and no littering zones. Violations will result in a fine of 1,000 yen. Additionally, the areas around the west side of Sakaihigashi station, Nakamozu station, Mikunigaoka station, Sakaishi station, and Komyoike station are designated as priority areas for improving smoking and littering manners. We appreciate your cooperation.

Sakai City CIR Social Media

This is run by yours truly! I mainly post information on what’s happening in Sakai, from upcoming events to emergencies & disaster warnings. It’s operated completely in English.
Instagram & Facebook

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Sakai City CIR Facebook