For Your Reference

Update：2024/3/28

Emergency Numbers
Storing Water in Case of Disaster
“Suirin すいりん” App for Waterworks
Sakai City CIR Social Media

Plaza of Multicultural Exchange Sakai

TEL: 072-228-7499

Email: kokusai@city.sakai.lg.jp

Address: 2-1 Minamikawara-machi, Sakai-ku (5F Sakai City General Welfare Hall).

Opening Hours: Sunday to Friday 9:00-17:30 (closed on public holidays and New Year’s break 29 December to 3 January).

General Consultations for Foreign Residents

Please drop by in person or call during these hours if you have any queries regarding daily life.

Mon to Fri 10:00-12:00 & 13:00-16:00.

Japanese, English, Chinese, Korean, Vietnamese, Portuguese, Spanish, and Thai.

*Tagalog, Indonesian and Nepali is only available for in person consultations.

*Languages other than Japanese/English will be conducted through a 3-way call or through the use of translation devices and interpreting services.

Volunteer Interpreter Service

Those who need interpretation can apply for a volunteer interpreter using the form available for download from the QR code. Please make sure to hand it in via post, fax or email at least 10 days in advance.

やさしい日本語 Facebook Page

POME Sakai has started a Facebook page which posts about emergencies, disaster warnings, upcoming events, etc., in Easy Japanese. This is a great resource for those who want to attain information in Japanese.
Free Confidential Consultation

April 17th & May 15th 14:00-17:00. Three slots available (reservations required). Those that require an interpreter must apply at least 10 days before the date of the consultation.

Emergency Numbers

110: accident or police required

119: fire or medical emergency (available in English, Chinese, Korean, Spanish, and Portuguese)

- Ambulances are free to use however, they are only for emergencies, not for minor illnesses or injuries.

- When you call 119, the operator can set up a three way call with an interpreter. It can take up to 10 seconds to connect, during which the caller should wait on the line.

Storing Water in Case of Disaster

It’s important to store drinkable water for at least 7 days in case of a disaster. One person drinks about 3 liters of water for one day. It is necessary to save water in case of a large earthquake that could result in water pipes being damaged, causing filthy or sewage water not being properly disposed. If this happens, it is recommended that you refrain from using the water from the pipes. By doing this, you can reduce the sewage up to about 70%.

“Suirin すいりん” App for Waterworks

Download the official Sakai City Waterworks and Sewage Bureau app for these convenient features!

● Get notices about checkups and view up to 2 years of past water usage and bills

● Get digital bills delivered through the app and pay using PayPay or by showing the barcode at your local 7-Eleven or Ministop.

● Get confirmations of bank transfer payments

● Apply for temporary stop and start of water pipes

● Pay bills with your credit card (registration required)

Sakai City CIR Social Media